Insurance Specialty Set Up & Training

Service Description

This program is designed to equip your dental team with the skills needed to efficiently navigate the instance world. Here's how we will train your team to incorporate this essential service: 1. Introduction and Overview: Begin with an overview of the importance of accurate insurance summaries and breakdowns for patient satisfaction and clinic efficiency. We thoroughly explain the goals and benefits of the training program so your team can effectively relay this service to your patients. 2. Documentation and Organization: Documentation is key, so we train your team on the strict processes required to gather and store patient information securely. We provide all necessary documents needed for your clinic and patients. 3. Digital Platform Setups: We help you set up and navigate the digital platforms and softwares that will be used for managing insurance requests. This includes input, tracking, and retrieving patient insurance information efficiently. 4. Communicating with Insurance Companies: We guid you on how to contact and communicate with insurance companies professionally. We provide scripts and key questions to ask for obtaining the comprehensive information 5. Ensuring Accuracy and Compliance: We teach best practices for verifying the accuracy of the information received from insurance companies and discuss common errors and how to avoid them. Cover compliance with relevant regulations and guidelines to protect patient privacy and data security. 6. Implementing the Process: We have developed a standardized workflow for requesting and handling insurance summaries and breakdowns and have assigned roles and responsibilities within the team to ensure a smooth process. 7. Ongoing Support and Evaluation: We provide ongoing support through follow-up sessions and consultations to address any challenges. 2 additional 1 hour consultations are included with tis package By the end of this training program, your dental team will be well-equipped to efficiently request and manage dental insurance summaries and breakdowns, ensuring accurate and organized information for both you and your patients. This service will enhance patient satisfaction, streamline operations, and bolster your clinic's reputation for excellent financial management. Geographic Availability: Available to dental clinics in the Ottawa, Ontario, and Greenbelt communities. For training requests outside of this area, additional travel and lodging expenses expected.