Biofilm Management: Office Management & Admin Course

Your clinical team has the tech—does your front office have the words? Investing in advanced biofilm management technology is a clinical commitment to excellence, but it's true success depends on the synergy between the operatory, the front office and management. This program is designed specifically for all team members*. This course empowers clinical and non-clinical staff to move beyond traditional hygiene services to an advanced preventative department. By unifying the entire team under one clinical vision, you ensure that every patient hears a consistent, high-value message from the moment they check in to the moment they settle their account. This course outlines: - What your new preventative department is and how to discuss the new changes with your patients. By replacing medical jargon with clear, impactful language, your clinic can confidently explain the necessity of the treatment and it's direct health benefits to your patients. Participants will also learn specific dental vocabulary designed to build patient trust and increase the perceived value of the practice’s change. - Learn the exact financial narratives and coding strategies required to maximize profitability and assure billing compliances with your college. The Results: Become leaders in your preventative department, increase treatment acceptance, gain a smart r.o.i, and have all the marketing tools needed to integration success. This course includes: - Certification and CE - Implementation agenda: Manage your team to success - Mentorship with your instructor - Use our mobile app for on the go learning - Group activities - Billing practices and ROI - Marketing Kit: Patient Info Handouts, Social Media Imaging posts, Email template to announce your new tech - Itemized ordering list - Certification in Biofilm Management * See course outline for more details